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Rx4 – Redefining Digital Healthcare Delivery

Client: Rx4 Healthtech Pvt. Ltd.
Industry: Healthcare & Telemedicine
Platform: Android & iOS Apps + Admin Web Dashboard

Project Overview

Rx4 is a powerful, microservices-based digital healthcare platform that connects patients with doctors across geographies through real-time availability, virtual consultations, and intelligent care workflows. It offers an integrated ecosystem where doctors manage schedules across hospitals and patients access virtual care in just a few taps—delivering seamless, secure, and smart telemedicine.

From discovery to diagnosis—Rx4 handles everything, digitally.

Our Solutions

Rx4 delivers a doctor-first, patient-centric platform that integrates real-time scheduling, tele-consultations, report sharing, and e-prescriptions, all in one place. Designed for scale using a modular microservices architecture, Rx4 ensures reliability, performance, and future extensibility.

Key feature/Admin panel features

Doctor Management

  • Register specialties and hospital affiliations
  • Configure daily time slots and availability
  • Accept, reject, or reschedule appointments
  • View patient history, notes, and prescription logs

Total control over clinical schedules from one login.

Appointment Booking Engine

  • Patients can filter by doctor, hospital, specialty
  • View real-time slot availability
  • Rescheduling and cancelation flows handled gracefully

No more back-and-forth phone calls.

Auto-Triggered Video & Audio Calls

  • Integration with Agora SDK for smooth teleconsultations
  • App auto-initiates the consultation at appointment time
  • Live status indicators and time tracking

Consultations start on time—every time.

Smart Chat + PDF Prescriptions

  • In-app chat between doctors and patients
  • Doctors can diagnose and issue prescriptions instantly
  • Dynamic PDF generation via Puppeteer
  • Downloadable and storable medical records

From diagnosis to delivery—in the same window.

Lab Reports & Record Management

  • Doctors can request lab reports
  • Patients can upload and share documents
  • All media/files stored and shared via dedicated Media Microservice

Clear, consolidated, and searchable health history.

Socket-Based Real-Time Engine

  • Instant updates for:
    • Appointment confirmations
    • Chat messages
    • Call status changes
  • Built on Socket.IO for reliability and low latency

Real-time isn’t a feature—it’s the backbone.

Business Challenge

Modern healthcare is often fragmented and inefficient:

  • Patients struggle to find available, relevant doctors
  • Scheduling across hospitals is manual and error-prone
  • Virtual consultations lack real-time fluidity and records management
  • Doctors face tool overload: multiple logins, no unified records

Technology Stack

Layer Tools Used
 Mobile Apps React Native (Doctor + Patient apps)
 Admin Dashboard AngularJS
 Backend APIs NodeJS (Express, Microservices)
 Databases Hybrid: MSSQL for relational data + MongoDB for unstructured records
 Video Engine Agora for video/audio
 PDF Generation Puppeteer
 Real-Time Socket.IO
 Media Service Decoupled media microservice for storage and delivery

Impact & Results

Area Outcome
Scheduling Efficiency Reduced doctor admin time by 62%
Patient Satisfaction 4.8/5 avg rating for consultation experience
Platform Adoption 3x user growth within first 4 months
Paperless Workflow 100% digital prescriptions + chat-based care logs
Consultation Success Rate >94% calls initiated on time

Summary

Rx4 isn’t just a telemedicine tool—it’s a comprehensive digital care platform. By fusing scheduling intelligence, real-time consultations, smart media handling, and prescription delivery into one tightly integrated system, Rx4 powers the next generation of healthcare experiences.

“From slots to scripts—Rx4 has it covered.”
A platform that simplifies healthcare for everyone involved.