Infostay – All-in-One Hospitality Management Platform
Project Overview
Infostay is a cross-platform (web and mobile) hospitality business management solution designed to digitize and simplify hotel and guest house operations. It serves Super Admins, Business Admins, Employees, and Guests through customized interfaces that streamline employee tracking, guest engagement, task assignments, payroll, booking, and internal communication.
Our Solutions
DevsTree partnered with Infostay to deliver a robust hospitality platform that automates operational workflows, improves employee performance tracking, and enhances guest satisfaction. The platform includes real-time dashboards, QR-based actions, customizable guest and employee mobile previews, and a powerful admin control panel. AI chatbot functionality further supports guest services and internal communication.
Key feature/Admin panel features
Business Dashboard & Workforce Insights
– Real-time metrics like check-ins, leaves, earnings, and employee status
Employee Management
– Tracking, scheduling, task assignment, engagement posts, and payroll processing
Pay Run & Attendance
– Manual/auto clock-ins, advance salary requests, leave approvals, and public holiday settings
Mobile App Preview Management
– Dynamic configuration of guest and employee app UI via web portal
Guest Management & Ratings
– Booking records, demographics, and post-visit feedback collection
Store, Room & Commission Management
– Product catalogues, guest room notifications, and agent booking commissions
AI Chatbot Integration
– Integrated with ChatGPT using a customizable chatbot UI for guest support and FAQ handling
Notification & Chat System
– Email broadcasts, in-app chat between admins, guests, and employees
Super Admin Panel
– Manage multi-business data, CMS pages, chatbot history, and global configurations
Business Challenge
– Hospitality businesses struggled with managing staff, guest interactions, and multiple tools for HR, payroll, and engagement.
– Lack of centralized control over workforce scheduling, customer service, and communication channels.
– Required dynamic mobile experiences and QR-based interactions for modern hospitality workflows.
Technology Stack
Frontend: Next.js (Web), Native Android & iOS (Mobile)
Backend: Python
Database:MySQL
Impact & Results
– Digitized entire hospitality workflows from HR to guest services
– Reduced manual intervention in check-ins, task assignments, and payroll
– Increased guest satisfaction via customized mobile engagement and chatbot support
– Enabled operational visibility for admins with powerful analytics and insights
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Looking to streamline your hospitality or service-based operations with automation, mobile optimization, and intelligent features?
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